ABDUL MANAN ZA
Food & Beverage Service Expert
Dubai, United Arab Emirates
Profile summary
Enthusiastic hospitality professional with an aspiration to elevate my career as a cabin crew. My Journey began in a family oriented 5 star hotel and advanced to a luxury business hotel in Dubai. Experienced in providing the finest personal service with professionalism, commitment, genuine care and even fullfiling the unexpressed wishes and needs to the guests.
Key skills
Skills
Great Attention To DetailTeamworkAdaptabilityEmpathyProblem SolvingExcellent Communication SkillWine and Beverage KnowledgeMenu Engineering & DesignInventory Management & Cost ControlCustomer Relationship Management (CRM)Point of Sale (POS) Systems Proficiency
Professional experience
Food & Beverage Service ExpertJan 2025 - Jun 2025
The Ritz-Carlton DIFC, UAEWaiterNov 2023 - Jan 2025
Khalidia Palace hotel, Dubai- take food and beverage order promptly and accurately, attentive to any special request and dietary restriction
- provide knowledgeable recommendation and pairing
- engage with customers from divers background and enhance their overall experience
- Created and provided a warm welcoming atmosphere, a genuine care and a comfort for guest
- Prepared the dining area by setting up tables, chairs, cutleries and ensuring cleanliness
- Delivered checks and collected bill payments
Education
Bachelor's Degree, EnglishFeb 2013 - Sep 2017
Iain langsa, Indonesia